Want to be a part of a fun and growin’ team?


If “Yes”, then we wanna chat…

We are currently hiring for a part-time Customer Experience Leader (Sales Associate). Our Customer Experience Leaders are at the heart of our team at The Birmingham Candy Company. They ensure that every guest who enters our store has a positive and memorable experience.

Job Description

Customer Experience Leader responsibilities include, but are not limited to the following:

  • Provide exceptional service and experience throughout our guest's visit

  • Handle food/candy by building a custom assortment of goodies for each guest

  • Drive sales through engagement of our guests, suggestive selling, sampling and sharing product knowledge

  • Process sales through our POS system

  • Maintain store appearances and cleanliness

  • Assist with inventory, including receiving product and stocking product

  • In time, this position could expand to crafting our unique candy

  • Be a champion of The Birmingham Candy Company, inside and outside of the store!

Customer Experience Leader Qualifications

The following are qualities and experiences we recognize in a successful team member:

  • Exceptional interpersonal skills - you are energized by working with people, both guests and your team

  • A bias toward action - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done

  • The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential

  • An eye for detail - you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference

  • The desire to problem solve - you like finding problems and fixing them

  • The ability to multitask - you can prioritize and execute many different tasks each day

  • A positive attitude and fun-loving spirit - you are an optimist who freely embraces your inner child and enjoys having fun while you work

*** This job description captures the position's essential responsibilities. It is not intended to record all duties and expectations of the position as may be communicated and assigned.

Further Information

  • This position is for roughly 20-25 hrs, per week

  • Potential for increased hours during Fall/holiday time

  • MUST be available to work nights and weekends

  • Previous food service experience, preferred

  • JCDH Food Handler Certified, preferred

If you would like to begin the application process for this position, please email your resume to birminghamcandycompany@gmail.com with the subject: Customer Experience Leader - July 2019.

We look forward to speaking with you further!